Processing Time:

Orders are processed within 2–4 business days (excluding weekends & public holidays).

During launches or sales, processing times may be slightly longer.

Delivery Times:

• UK Standard Delivery: 2–4 working days

• UK Express Delivery: 1–2 working days

• International Delivery: 7–14 working days (times may vary by location)

Delivery & Responsibility:

Please ensure that all shipping information provided is accurate at the time of placing your order. We are unable to make any changes to the delivery address once an order has been dispatched.

NoorByZoya is not responsible for delays caused by courier services, weather conditions or incorrect address details. 

Once your parcel has been dispatched and handed over to the courier, it is no longer under our responsibility. Ownership and liability for the shipment transfer to the customer from that point onward.

Customs & Duties:

International customers may be charged customs duties, import taxes, or handling fees by their local customs office. These charges are the responsibility of the buyer and are not included in our shipping prices.